Overview
In this role, you will shape Pigment’s brand into a clear, compelling force that resonates with customers and stakeholders. You’ll partner with senior leadership to evolve the brand strategy, ensuring a distinct point of view across all touchpoints. You’ll lead the in-house creative team and manage agency relationships, driving high-quality, scalable output using AI where it adds value. The position offers impact at scale in a fast‑growing SaaS environment and a chance to define how Pigment is perceived in the market.
Pay / Benefits
- Competitive package
- Stock options
- Remote-friendly environment
- Flexible working hours
- Offsite annual gathering
- New offices in Paris and London
Responsibilities
- Partner with the CMO and leadership to evolve brand strategy
- Translate strategy into engaging stories and customer experiences
- Own and maintain Pigment’s visual and verbal brand identity across all touchpoints
- Oversee naming, nomenclature, and a cohesive brand system across products
- Create brand narratives and campaigns that emotionally connect with users
- Lead in-house creative team, setting quality standards and career development
- Hands-on contribution to campaign assets and brand narratives when needed
- Implement AI-driven efficiencies in the creative workflow without compromising quality
- Manage agency and freelance relationships for strategy and execution
- Define and track brand health metrics (distinctiveness, awareness, branded search)
Key requirements
- 10 years of brand strategy experience (in-house or agency)
- At least 3 years owning brand direction at a company with a defined visual identity
- Experience in high-growth B2B or SaaS with personal brand work included
- Ability to distill complex products into clear narratives for designers and executives
- Proven ability to influence without authority and collaborate with creative leads
- Direct experience leading and developing in-house designers
- Track record of managing creative agency relationships
- Experience building or revamping creative review and approval processes
- Hands-on AI fluency in a creative workflow
- strong collaboration with senior leadership
- customer-centric storytelling
- creative leadership and mentorship
- brand strategy and governance
- creative direction and asset production
- agency management
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