Senior Financial Crime Strategy Manager

Senior Financial Crime Strategy Manager

The Senior Financial Crime Strategy Manager will play a pivotal role in shaping and evolving the bank’s financial crime framework. Reporting to the Head of Financial Crime, they will act as a trusted deputy, lead major strategic initiatives, influence senior stakeholders, and build the next generation of financial crime controls across the bank.

Responsibilities

• Deputise for the Head of Financial Crime across leadership, product and governance forums.
• Lead major financial crime initiatives from concept to delivery, including transaction monitoring, screening, customer risk assessment and control optimisation.
• Act as a senior decision-maker for complex financial crime matters within delegated authority.
• Design and enhance financial crime controls across KYC, screening, monitoring, SARs and customer risk assessment.
• Partner closely with Product and Engineering teams to embed effective controls into new products and customer journeys.
• Use data, insight and emerging technologies to improve effectiveness, efficiency and customer experience.
• Represent the 1st Line position with credibility and influence, working closely with Risk, Compliance and senior stakeholders.
• Mentor and develop colleagues, helping build capability across the wider financial crime function.

Qualifications

• Significant experience leading financial crime strategy, controls or operations within banking, fintech, payments or a regulated financial services environment.
• Strong expertise across key financial crime disciplines, including transaction monitoring, KYC/CDD, screening, customer risk assessment and SARs.
• Experience operating as a senior decision‑maker and influencing stakeholders at all levels.
• Product‑minded approach, balancing risk management, customer outcomes and commercial objectives.
• Strong understanding of the UK financial crime regulatory landscape.
• Excellent communication skills and the ability to simplify complex topics for diverse audiences.

Benefits

• Hybrid working: required to work from the London office 2‑3 days a week.
• Option to work from abroad for up to 120 days a year, subject to right‑to‑work.

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives and backgrounds leads to better products and a unique company culture for our people. We are made up of nearly 50 nationalities and have an active DE&I forum. If you require any reasonable adjustments, please let us know.

#J-18808-Ljbffr…