Strategic CSM for Hospitality SaaS Growth

SevenRooms is looking for a Senior Customer Success Manager to join their Customer Success team in Greater London. The role involves managing a portfolio of SMB and mid-market hospitality customers, helping them achieve success through data-driven recommendations and operational strategies.

Successful candidates should have 3+ years of experience in Customer Success, with the ability to influence stakeholder behavior and demonstrate measurable outcomes. Strong communication, strategic thinking, and a data-driven mindset are essential for this position.

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