Strategic Customer Success Manager — Growth & Retention

Company: Bottomline
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Job Description:

Bottomline Technologies seeks a Customer Success Manager for Rest of World Banking to optimise the customer experience, drive engagement, and protect revenue across the assigned portfolio.

You will act as a strategic advisor, collaborating with Sales, Support and Product, monitoring health metrics, conducting monthly reviews, and identifying opportunities to renew and upsell, ensuring customers achieve their goals and derive maximum value from Bottomline solutions.

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Posted: September 14th, 2026