IT Service Delivery Lead – Retail (London/Amsterdam, Hybrid)

JAC Recruitment is seeking an IT Service Delivery Manager for a 1-year fixed-term contract in London or Amsterdam, with hybrid working. You will act as the regional L1 triage layer, coordinate major incidents, and drive continual service improvement across our retail IT environment.

Strong ServiceNow and ITIL experience required, plus vendor and store-end support responsibilities. The role offers a salary of £55,000–£70,000 per year plus a 10% bonus, targeting EU retail operations and multi-site

#J-18808-Ljbffr…