Strategic Customer Experience Manager – Cybersecurity SaaS

Bugcrowd is seeking a highly organized, strategic, and customer-focused Customer Experience Manager (CEM) to lead retention efforts across our global client base. You will be the primary point of contact for a portfolio of accounts, ensuring ongoing customer satisfaction, platform adoption, and renewal execution.

While Sales handles expansion and new business, CEMs champion customer value by collaborating with Solutions Architects, Shared Success, and Program Management to deliver a world-class

#J-18808-Ljbffr…