Senior IT Service Desk Engineer — Global Endpoint & IAM

Cvent is seeking a customer-focused, technically strong Senior Service Desk Engineer to join our London office as part of the Global Service Desk team. You will deliver a secure, reliable technology experience for UK and European users, acting as a senior escalation point and collaborating across IT functions.

You will diagnose and resolve complex issues across Windows, macOS, identity and access, VPN, and collaboration tools, while improving processes, documentation, and automation to enhance

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