Strategic Customer Success Manager – Growth & Retention (RoW)

Bottomline is seeking a Customer Success Manager for Rest of World Banking to optimize the customer journey and protect revenue across the assigned portfolio. You will act as the main point of contact, helping customers achieve goals, resolve challenges and drive ongoing engagement.

In this role you will collaborate with Sales, Support, and Product to expand value through upselling and cross-selling, monitor health metrics, and provide monthly reviews to ensure customer delight and renewal

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