Business Intelligence and Performance Officer
Rugby, United Kingdom | Posted on 11/09/2026
At Civic Recruitment Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.
In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.
Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.
Job Description
3-6 months contract with a local authority
Summary
- The Business Intelligence & Performance Officer plays a crucial role in providing top-notch business intelligence, performance management, data analysis, and reporting services within the Communities & Homes sector. This position is vital for equipping managers and senior leaders with precise, timely, and insightful data to facilitate informed operational, financial, and strategic decisions. This is a 3-6 month contract with a local authority, offering a daily rate of £350 under an umbrella arrangement.
Responsibilities
- Design and sustain performance dashboards, scorecards, and management information reports utilizing Power BI, Excel, and other business intelligence tools.
- Generate both regular and ad-hoc reports for managers, senior leadership teams, elected officials, regulators, and various stakeholders.
- Examine operational, financial, and performance data to uncover trends, risks, opportunities, and areas needing enhancement.
- Convey complex data and insights in a straightforward and accessible manner to aid evidence-based decision-making.
- Track and report on key performance indicators (KPIs) and service performance metrics.
Requirements
- Demonstrated experience in business intelligence, performance management, reporting, data analytics, or management information.
- Proven ability to analyze complex datasets and deliver insights that support both operational and strategic decision-making.
- Experience in creating dashboards, performance reports, and business intelligence solutions.
- Background in supporting business improvement, transformation programs, or business analysis activities.
- Degree‑level education or equivalent professional experience in Business Intelligence, Data Analytics, Information Management, Business Analysis, Housing Management, or a related field.
Additional Information
- Working hours are 37.5 hours per week.
- Hybrid work model with 3 days a week onsite.
- Payments are processed on a bi-weekly schedule.
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