Shift Lead: Store Operations & Customer Service

Company: Marks and Spencer plc (UK)
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Job Description:

Marks and Spencer plc (UK) seeks a driven store operations Colleague to lead the fill and floor readiness during opening hours. You will coordinate resources to Serve, Sell and Fill and guide the team in the absence of the Colleague Manager.

You will coach staff on best practices, manage resources for quick payments, and maintain a clean, safe store environment while upholding M&S customer service standards.

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Posted: September 15th, 2026