Store Experience Leader: Elevate Customer Service & Ops

Company: Sainsbury's
Apply for the Store Experience Leader: Elevate Customer Service & Ops
Location: Nairn
Job Description:

Sainsbury’s in the United Kingdom seeks an experienced Customer Experience Manager to lead store operations, drive exceptional service, and deliver on our customer commitments from checkout to back of house.

You will coach and manage teams, optimise front-end and store operations, and ensure a positive, inclusive working environment while achieving KPIs and supporting the store’s daily performance.

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Posted: September 15th, 2026