Researcher Experience & Service Operations Lead

Genomics England is seeking a Service Integration & Operations Lead in London to unite onboarding, access, and service delivery for researchers using URD. You will collaborate with product, engineering, platform, and external partners to ensure reliable, scalable operations and proactive risk management.

The role emphasizes data-driven improvements, KPI development, and strong stakeholder relationships in a healthcare/genomics setting with a blended on-site/remote working model.

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