Hybrid Business Process & Improvement Analyst

ScottishPower is seeking a Business Process Expert to help optimize end-to-end operational processes in a hybrid Glasgow setting. You will work with teams across Customer Business, operations and technology to improve efficiency, deliver better customer experiences and support automation initiatives.

The role focuses on data analysis, reporting and process improvements, with opportunities to contribute to new product launches and digital tools in a fast-moving, tech-driven environment.

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