IT Support Engineer – 1st & 2nd Line Support – £36k + Benefits Package.
Location: Onsite Monday to Friday during term time – role is shared between 2 Schools – will be onsite x4 Days in Clapham, London & x1 Day in Belgravia, London.
Onsite – Monday to Friday during Term Time / School Holiday Periods – reduced working hours & flexibility to work from home.
*Education Sector experience preferred.
*Must be Eligible to work in the UK.
Seeking to secure a 1st & 2nd Line IT Support Engineer to support up to 800 members of staff.
The role will work alongside a hands-on IT Manager. An external MSP will manage 3rd Line Networking Tickets.
Technical Skills Required:
- 1st & 2nd Line IT Support Engineer – 3 to 4 years’ experience.
- Microsoft 365 Admin, SharePoint & MS Teams.
- MDM – Intune or similar.
- Windows Server – knowledge of AD, DNS, DHCP.
- Basic Networking – Troubleshooting – Wireless Access Points, LAN/WAN, TCP/IP, DNS, VLAN, VPN.
- Support of End User Devices – Windows, Laptop, Desktop, iPads & Tablets.
- Security – Firewall, AV, Web Filters & Security Policies.
- VOIP Comms or Telephony support.
- Good organizational skills & a proactive approach.
Working Hours:
Onsite Role – Term Time Hours – 8.00am – 5.00pm – some flexibility on start time.
During School Holiday Periods – 8:30am – 4:00pm – flexibility to work from home.
Benefits Package:
25 days holiday + 8 Bank Holidays / Free Lunches / Free Car Parking / Pension / Training & Career Progression Opportunities / Yearly Salary Review.
Keywords: 2nd Line IT Support Engineer, IT Support Engineer, IT Support, 2nd Line IT Engineer, MS 365, Office 365 & Windows 11, Windows 10, Active Directory, DNS, DHCP, Windows Server, Wi-Fi Network Controllers & Switches, Google Workspace, Audio & Visual Devices, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN, IPsec, Firewall, Cisco Meraki, Ubiquity, 2nd Line Support Engineer, IT Support, IT Engineer, IT Support, London, Permanent. T6/MN/1359902.
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