Transformation Project & Change Manager

Overview

In this role you will lead and embed complex transformation projects across the council, accelerating delivery and improving resident outcomes. You will work closely with programme managers, service leads and stakeholders to ensure timely, high-quality delivery within budget. You help drive sustainable change and new ways of working across the organisation. This is a mission-driven opportunity to help Liverpool become more efficient and people-centred through transformation and continuous improvement. You join a high‑impact team at the heart of the city’s transformation journey.

Pay / Benefits

• 27 days holiday plus bank holidays (32 after 5 years)
• Agile working / Flexibility First
• Local Government Pension Scheme with AVC option
• Progression and training opportunities
• Employee Wellbeing support (EAP)
• Cycle to Work and Travel Pass schemes

Responsibilities

• Lead the delivery of complex transformation projects within timescales, quality standards and budget
• Develop and manage project delivery plans, governance, risks, issues, resources, benefits and stakeholder engagement
• Ensure initiatives progress through delivery stages and governance processes
• Collaborate with Programme Managers, Senior Responsible Officers, service leads and stakeholders to achieve measurable outcomes
• Provide direction, coaching and matrix management to project teams, enabling adoption of change and continuous improvement
• Embed sustainable change and improved ways of working across the organisation
• Navigate complex environments to maintain momentum and delivery focus

Key requirements

• Demonstrable experience in project delivery, change management, stakeholder engagement, governance, benefits realisation and risk management
• Ability to lead teams and navigate complex organisational environments
• Experience in managing delivery within time, quality and budget parameters
• Strong ability to align projects with organisational priorities and governance processes
• Proven coaching and leadership within matrix management arrangements

• stakeholder engagement
• leadership and coaching
• excellent communication
• change management
• governance
• benefits realisation

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