Overview
In this role, you will support the Professional Services team by shaping placing strategies and resolving client issues. You’ll collaborate with markets and underwriters to balance quality, coverage, and price, while keeping product wordings up to date. You’ll develop strong client relationships and guide junior colleagues, ensuring compliant, well-documented processes. This is an opportunity to influence insurance placements within a collaborative, growth-focused culture.
Pay / Benefits
- reasonable adjustments
- flexible hours*
- hybrid working*
- supportive culture
- career development
- diversity and inclusion
Responsibilities
- Plan and execute work activities to meet team targets and project objectives
- Review submissions for completeness and accuracy to market, and devise placing strategies
- Collaborate with underwriters to place insurance balancing quality, coverage, and price
- Review wordings and gather market intelligence to keep products relevant
- Build relationships with markets and provide broking guidance to junior team members
- Respond to market/third-party queries and maintain up-to-date records in company systems
- Ensure compliance with documentation and communication procedures
Key requirements
- Proven experience in a similar or related broker role
- Excellent knowledge of the insurance market and product knowledge
- Understanding of regulatory and legal frameworks for compliance and risk mitigation
- Professional communication and interpersonal skills
- Ability to work independently, take initiative, and meet tight deadlines
- Calm, resilient under pressure and adaptable to change
- Strong mediation and influencing abilities to advocate for client needs
- Understanding of business operations and alignment with organizational objectives
- GCSE Maths and English (or equivalent); A levels desirable; LLMIT where relevant; ACII desirable
- strong communication
- interpersonal skills
- self-motivation
- insights from insurance market
- product knowledge
- regulatory compliance
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