Technical Delivery Manager

Overview

In this role you lead end-to-end delivery of large-scale application development and support within a multi-technology environment. You’ll act as the main liaison for senior client stakeholders and steer delivery quality, SLAs, and financial metrics. You will provide technical oversight and coordinate across engineering, support, and platform teams to ensure seamless service. This is a hands-on delivery leadership position that shapes multi-technology programs for a major public sector programme.

Pay / Benefits

• Tailored benefits package
• Learning and Development opportunities
• Flexible work options

Responsibilities

• Lead end-to-end delivery of application development and support services in a multi-technology environment
• Serve as primary contact for senior client stakeholders, managing communications and escalations
• Provide technical oversight and engage in discussions with engineering and support teams
• Manage resources, planning, allocation and utilisation across teams
• Collaborate with infrastructure and platform teams to ensure seamless service delivery
• Track and manage financial performance (P&L, revenue, margin)
• Ensure delivery meets SLAs, KPIs and quality standards

Key requirements

• Extensive IT delivery experience across application development and support
• Progression from hands-on technical role to delivery leadership
• Experience managing large, multi-technology delivery engagements
• Strong stakeholder management with senior non-technical clients
• Ability to switch between technical discussions and executive communication
• Experience in resource management and financial oversight (P&L, revenue, margin)
• Familiarity with Agile, DevOps, and ITIL practices

• Stakeholder management
• Excellent communication
• Cross-functional collaboration
• Agile
• DevOps
• ITIL

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