Legal PA

Company: Pinsent Masons
Apply for the Legal PA
Location: Birmingham
Job Description:

Overview

In this role you will provide proactive, professional Legal PA support to the Property group, enabling lawyers to focus on client matters. You will work within a collaborative Business Operations environment to meet evolving firm needs. The role involves coordinating diaries, communications, and document production, with exposure to cross-functional teams. This is a meaningful opportunity to contribute to client service excellence and operate in a supportive, open culture. You will be part of a team that values ideas and aims to deliver outstanding results.

Pay / Benefits

  • Carers’ leave (up to five paid days)
  • 25 days’ annual leave plus option to buy/rollover 5 days
  • Contributory pension (up to 5%)
  • Private healthcare policy
  • Death in service cover (4 x base salary)
  • Cycle to work scheme

Responsibilities

  • diary management for lawyers including arranging meetings, travel, and room bookings; ensure Outlook diary is up to date
  • monitor and remind lawyers of diary commitments and prepare supporting paperwork for meetings
  • answer lawyers’ calls, take messages, and provide non-legal query assistance as possible
  • screen and respond to emails, post, and voicemail when lawyers are away
  • ensure efficient use of Exigent transcription and Document Production services
  • coordinate production of documents (in-house and external), maintain document consistency (formatting, numbering, etc)
  • coordinate typing of audio files and drafting of correspondence, letters, emails, and memos
  • liaise with travel providers for UK and international arrangements and keep lawyers updated on changes
  • develop and maintain relationships with internal/external clients and teams; participate in client service initiatives
  • identify areas of responsibility and take ownership of tasks
  • attend client events and seminars as required
  • maintain sector understanding to support client service
  • communicate with lawyers weekly to identify work commitments and prioritize workload

Key requirements

  • builds relationships with clients and teams
  • contributes to client service initiatives
  • develops core sector understanding for optimum service
  • regular communication with lawyers to identify and prioritize work
  • ownership mindset for tasks and responsibilities
  • proactive diary and information management
  • co-ordination of travel and meeting logistics
  • ability to manage multiple streams of work for lawyers
  • experience with document production and transcription services
  • knowledge of handling communications (phone, email, post) for busy professionals
  • relationship-building
  • communication
  • prioritisation
  • Outlook diary management
  • Exigent transcription service
  • Document Production service

Posted: September 15th, 2026