Automation Engineer — AI-Driven Customer Care Ops

Perk is hiring a Business Automation Engineer to design, implement, and scale automated solutions that reduce manual effort. You will partner with Customer Care, Product, Engineering, and other teams to translate operational needs into reliable automation using Make.com, Airtable, AWS, and AI-powered tools.

You will work on improving operational consistency, automation maturity, and user experience while ensuring solutions are well-documented and maintainable across our tooling ecosystem.

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