Guest Experience Lead – Front of House (Luxury Salon)

Harrods is seeking a Front of House Coordinator for the Drybar team in Knightsbridge. You will be the first and last impression, guiding the client experience from arrival to departure with a focus on warmth, efficiency and exceptional service.

Stay informed about beauty trends, services, and systems to advise guests and your team. You’ll support appointment flow, inventory, and a welcoming salon environment, ensuring flawless customer journeys.

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