Customer Service Advisor — Help Local Residents Daily

West Berkshire Council is seeking a Customer Service Advisor in Newbury to be the first point of contact for residents, answering enquiries via phone, email and face-to-face interactions. You will provide accurate information on council services and process bookings, applications and payments.

The role demands excellent communication, strong interpersonal skills and the ability to manage multiple tasks. A standard DBS check applies, with a competitive salary, generous LGPS pension, training

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