Guest Experience Lead – Front of House (Luxury Salon)

Harrods Drybar in Knightsbridge is recruiting a Front of House Coordinator to lead the client experience from arrival to departure. You will greet clients, manage bookings, and support a seamless salon flow, ensuring every touchpoint reflects the Harrods and Drybar standard.

You will collaborate with stylists and management to uplift service quality, maintain records, and contribute to a warm, premium guest journey across all interactions.

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