Guest Experience Specialist — Airport Hotel Front Desk

Thistle London Heathrow is seeking a personable Front of House team member to greet guests at the Reception desk and provide a warm, personalized experience. The role includes handling check-in/check-out with a proactive, calm approach, ensuring guest satisfaction during busy periods.

Shifts cover five days out of seven with a mix of early and late shifts. The position offers hourly pay (£13.50) plus commissions and opportunities for development within Clermont Hotel Group’s network.

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