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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Senior Surveyor – JLL UK Property Management
Join JLL as a Senior Surveyor delivering exceptional property management for prestigious Central London assets. Lead the management of a diverse portfolio working with a range of high-profile institutional clients, in a dynamic, collaborative and progressive Central London team.
Key Responsibilities
Client Relationship Management
Act as main point of contact for Asset Managers, leading relationships with professionalism and accountabilityProvide considered advice on both simple and complex property management issuesDemonstrate commercial acumen in client-facing situationsBalance technical property expertise with business relationship management
Lease and Legal Management
Handle complex occupier applications including alienation and alterationsOwn end-to-end processes for lease matters, providing recommendations to client teamsEnsure occupier compliance with lease covenants and resolve issues affecting valuationApply excellent understanding of landlord/tenant legislation and relevant case lawLiaise with legal, building surveying, and other specialist advisers as needed
Financial Management
Work with JLL Accounts teams on financial accountability and cashflow managementProvide expert debt recovery advice to asset managersEnsure accuracy of occupier ledgers and resolve issues promptlyTake ownership of resolving historic accounting matters
Process supplier purchase orders and invoices within mandateManage financial trackers for utilities, turnover, and commercialization
Service Charge Administration
Prepare and manage service charge budgets and reconciliations according to RICS Professional StandardsRespond authoritatively to occupier queries and challengesReview and advise on service charge apportionment methodologiesEnsure accurate calculations and management of occupier caps and landlord liabilitiesActively work with asset managers to reduce void costs
Property Operations
Conduct thorough property inspections according to client and JLL KPIsSubmit detailed written reports within 5 working daysMaintain high standards across all managed sitesLead transitions meetings and maintain Readiness for Sale packsCollaborate on major works and site-based projectsImplement health and safety compliance measuresOversee insurance matters and support annual renewal processes
Team Leadership
Lead complex property initiatives autonomously while knowing when to escalate issuesProvide oversight and mentorship to junior surveyors and graduatesSupport team members on technically complex issues
Create opportunities for junior colleagues to gain exposure to complex workFoster knowledge transfer through coaching and informal tuition
Skills & Qualifications
Technical Knowledge
Advanced knowledge of commercial property management best practicesExpertise in complex lease structures and negotiationsStrong financial analysis skills for property performance optimizationComprehensive understanding of property-related legislation and complianceThorough understanding of RICS professional standards and requirementsAdvanced understanding of sustainability standards and ESG implementationKnowledge of industry benchmarking methodologies and performance metrics
Personal Attributes
Strategic thinking that connects property activities to broader objectivesExcellent judgment when making decisions with significant implicationsInfluencing skills that drive results without direct authorityResilience when dealing with challenging situations or stakeholdersInnovative approach to property management challengesClient relationship focus that builds trust and credibilityEmotional intelligence when managing team dynamicsDiplomatic handling of conflicts and competing priorities
At JLL, Senior Surveyors are respected experts who provide technical leadership while developing the next generation of property professionals, ensuring exceptional service delivery across complex commercial portfolios.
Location:
On-site -London, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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