Student Experience team member
Location: SouthamptonAssignment: ASAP until 9 October 2026Working Hours: 8:00am – 5:00pm – 5 days a week, must be flexible to work weekendsPay Rate: £13.58 per hour
About the Role
We are looking for a friendly, confident and customer-focused Student Experience Team Member to join the team at Orion Point in Southampton.
This is a front-of-house position where you will be the first point of contact for residents, providing a welcoming and professional experience while supporting the day-to-day running of the site.
The role will involve a combination of resident interaction, front-of-house duties and IT administration, so excellent communication skills and confidence using IT systems are important.
There may also be a requirement to work across two nearby sites, which are approximately five minutes apart.
Key Responsibilities
- Provide a friendly and professional front-of-house service to residents and visitors.
- Act as a key point of contact for resident queries and requests.
- Build positive relationships with residents and provide excellent customer service.
- Support with general IT and administrative tasks.
- Assist the wider team with the smooth day-to-day operation of the property.
- Respond to queries promptly and professionally, escalating issues where appropriate.
- Maintain a welcoming, clean and professional front-of-house environment.
- Work flexibly across two nearby sites when required.
- Follow company procedures and ensure a high standard of service is maintained at all times.
If you are interested please apply today!
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