Business Analyst

Overview

As a Business Analyst in the Transformation service, you identify opportunities for positive change across council services and translate them into practical, measurable actions. You’ll engage with diverse stakeholders to understand customer needs, develop business cases, and track benefits realisation. You join a collaborative team focused on delivering efficient public services and shaping meaningful change. This is a hybrid role with office time at local transformation hubs, offering a chance to impact residents and council partners alike.

Responsibilities

• Work with a wide range of stakeholders across the Council to identify opportunities for change
• Develop and present cases for change to senior management and Council partners
• Manage and undertake a range of analysis activities to further define opportunities, benefits and action plans
• Understand and represent the customer interests, requirements and perspectives throughout analysis work and project lifecycles
• Review the impact and success of initiatives, to assess and quantify to what extent benefits have been realised
• Be part of a supportive and dedicated Business Analysis team who are committed to delivering positive change

Key requirements

• stakeholder engagement
• team collaboration
• problem solving
• business analysis
• requirements gathering
• benefits realisation

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