Company: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location: City of Edinburgh
Job Description:
ABR Talent is seeking a senior Customer Success leader to take the scaled CS function of a fast-growing SaaS provider. You will define operations, coach two CSMs and drive strategic customer conversations across a £4-5M ARR portfolio.
You’ll balance executive stakeholder engagement with hands-on coaching, using health and product usage data to protect and grow revenue while aligning customer outcomes with the company’s ambitious ARR goals.
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Posted: September 16th, 2026