Senior Director, Scaled Customer Success

Company: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Apply for the Senior Director, Scaled Customer Success
Location: High Wycombe
Job Description:

RegTech business in the United Kingdom seeks a senior Customer Success leader to define how a modern scaled CS organisation operates, leading two Customer Success Managers and driving commercial outcomes across a £4-5M ARR portfolio.

You will be the senior customer-facing voice, coaching the team while engaging in executive conversations to drive adoption, retention and revenue growth across this 1,000-customer base.

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Posted: September 16th, 2026