IT Support Analyst: 1st/2nd Line Troubleshooter

Palletforce is hiring an IT Support Analyst to join our Burton-upon-Trent team. You will respond to user queries, troubleshoot issues, and escalate where needed while collaborating with developers and operations to maintain service quality.

The role focuses on 1st/2nd line support, account administration, and maintaining the IT infrastructure, including Windows Server and Office 365. You’ll grow within a growing logistics tech environment.

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