Assistant Facilities Manager

Assistant Facilities Manager (ISS) – Lincoln

ISS is looking for an experienced Facilities Management Coordinator to support the delivery of high-quality FM services across a regional portfolio based in Lincoln.

About the Role

This is a key operational role for someone who enjoys a varied environment, working with clients, contractors and operational teams to ensure services are delivered safely, efficiently and to a consistently high standard.

Responsibilities

• Supporting the day-to-day delivery and coordination of Facilities Management services across the portfolio.
• Coordinating planned preventative maintenance, reactive works and remedial activities within agreed SLAs.
• Working closely with engineering, soft services, contractors and operational teams to ensure smooth service delivery.
• Supporting HSEQ compliance, statutory requirements and client-specific standards.
• Coordinating emergency preparedness activities, including evacuation drills, incident response and business continuity procedures.
• Supporting audits, compliance inspections and service performance reporting.
• Ensuring contractors are safely and compliantly managed, including inductions, permits, supervision and escorting.
• Maintaining accurate records across CAFM systems and compliance documentation.
• Building strong relationships with clients, contractors and key stakeholders.
• Supporting the development, training and competency of operational teams.
• Providing a professional, customer-focused service and helping to deliver an excellent workplace experience.

Qualifications

• Experience within Facilities Management, service coordination or a similar operational environment.

Required Skills

• Strong knowledge of Health & Safety, HSEQ and compliance requirements.
• Experience coordinating teams, contractors and FM service delivery.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong communication and stakeholder management skills.
• A calm, professional approach, particularly when dealing with emergencies or challenging situations.
• A proactive, solutions-focused mindset with good commercial awareness.
• Confidence delivering training and operational presentations.
• Experience using CAFM systems; Tririga experience would be desirable.

Preferred Skills

• Experience using CAFM systems; Tririga experience would be desirable.

This is an excellent opportunity to join ISS in a varied and influential operational role, supporting service excellence across a regional portfolio while working closely with clients, contractors and wider operational teams.

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