Business Support Officer – Children’s Social Care

We are recruiting two Business Support Officers to join the Children’s Social Care service team. You will provide fast, accurate administrative support in a busy, customer-focused team.

Role Details

• Rate: £23.10 per hour (Umbrella)
• Contract: 24 weeks, 21 September 2026 to 7 March 2027
• Hours: 35 per week
• Location: Lewisham, Greater London
• Hybrid: 60% office-based, plus attendance when required
• Vacancies: Two
• Check: Standard DBS

Key Responsibilities

• Provide administrative, clerical and reception support.
• Manage correspondence, post, scanning, filing and electronic records.
• Update case information on LCS, EHM, ContrOCC and SharePoint.
• Arrange meetings, visits and case conferences; prepare papers and take notes.
• Handle telephone, email, online and face-to-face enquiries professionally.
• Process referrals, applications, payments, purchase orders and invoices.
• Support reporting, information requests and complaints administration.
• Maintain confidentiality and follow safeguarding, data protection and health and safety procedures.

About You

• Recent experience in administration or business support.
• Confident using Microsoft Office, spreadsheets, databases and digital records.
• Clear written and verbal communication skills.
• Strong organisation, accuracy and ability to meet deadlines.
• Discretion when handling confidential or sensitive information.
• Ability to work independently and escalat e complex issues.
• Public-sector or Children s Services experience is desirable.
• LCS, EHM or ContrOCC experience is an advantage.

We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.

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