Coffee Shop Manager
Location: Loughbrickland / BanbridgeHours: Full Time, permanentSalary: Competitive salary, depending on experience
About the Role
We are looking for an experienced, passionate, and hands-on Coffee Shop Manager to join our team and take the lead in running our busy coffee shop.
This is an exciting opportunity for someone who has a genuine passion for great coffee, excellent customer service, and creating a positive team environment. You will play a key role in overseeing the day-to-day running of the coffee shop, supporting and developing the team, and ensuring consistently high standards across all areas of the business.
Essential Experience
Applicants must have a minimum of 3 years’ experience in the following areas:
- Management experience, ideally within hospitality or a similar customer-focused environment
- Previous barista experience in a busy coffee shop
- Strong coffee shop or café experience
- Experience leading, supporting, and motivating a team
Key Responsibilities
- Oversee the day-to-day operations of the coffee shop, ensuring everything runs smoothly and efficiently
- Prepare and manage theweekly staff rota, ensuring appropriate staffing levels across all shifts
- Order, monitor, and managestock and supplies, minimising waste and maintaining appropriate stock levels
- Manage thetill, cash handling, and daily cashing-up procedures
- Lead, train, motivate, and support the team to deliverexcellent coffee and outstanding customer service
- Overseeopening and closing procedures, ensuring all tasks and checks are completed correctly
- Maintain consistently high standards ofcleanliness, food safety, hygiene, and presentation
- Ensure the coffee shop is well presented and operating to a high standard throughout the day
- Take responsibility for thecoffee equipment, including routine checks and ensuring the coffee machine is maintained correctly
- Adjust grinder settings and ensure coffee is consistently prepared to the required standard
- Lead by example, creating a welcoming, positive, and professional environment for both customers and staff
The Ideal Candidate
We are looking for someone who is:
- Passionate about coffee, hospitality, and customer service
- Confident and experienced in leading a busy team
- Organised, reliable, and able to work well under pressure
- Hands-on and willing to get involved in all aspects of the coffee shop
- Friendly, approachable, and able to build strong relationships with both customers and colleagues
- Committed to maintaining high standards and delivering an excellent customer experience
If you are an experienced coffee shop professional looking for an opportunity to lead a great team and play a key role in the success of a busy coffee shop, we would love to hear from you.
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