Senior Service Designer – AI-Driven Service Design (London)

Designit, London is seeking a Senior Service Designer to lead end-to-end service design across discovery, definition, and delivery. You’ll map ecosystems, translate research into future-state journeys, and collaborate with researchers, experience designers, and engineers to deliver measurable outcomes.

You’ll apply systems thinking to multi-channel services, including AI-enabled pathways, and guide stakeholders through workshops and governance considerations.

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