Delivery Manager- Telford

Overview

In this role you will lead end-to-end delivery across a large, mission-critical public sector service portfolio, coordinating multiple workstreams to ensure timely, high-quality outcomes. You will act as a central link between Delivery Leads, engineering teams, and senior stakeholders in a fast-paced environment serving millions of users. The role balances change delivery with live service stability, handling regulatory changes and defects safely. You will work with cross-functional teams to align priorities and drive continuous improvement, delivering impact at scale.

Pay / Benefits

• Career coaching and mentoring
• Upskilling opportunities
• Assignments with global companies
• Opportunities to work abroad
• Annual leave
• Workplace pension

Responsibilities

• Own and drive delivery across services to meet business and client expectations
• Coordinate cross-team delivery with other Delivery Leads
• Align change with live service operations with Service Delivery Managers
• Maintain strong stakeholder relationships across client and consultancy teams
• Coordinate multiple workstreams (regulatory change, service enhancements, defect resolution)
• Proactively manage risks, issues and dependencies in a complex environment
• Provide clear reporting on delivery progress, milestones and outcomes
• Support planning and prioritisation to optimise capacity across competing demands
• Promote collaborative, accountable team culture and continuous delivery improvement

Key requirements

• Proven delivery management experience in large, complex programmes
• Experience coordinating multiple teams or workstreams in high-volume environments
• Strong SDLC understanding and delivery methodologies (Agile, hybrid, or waterfall)
• Experience delivering in large-scale public sector or enterprise environments
• Ability to manage competing priorities, meet tight deadlines
• Strong stakeholder management, including senior leadership engagement
• Experience delivering in live service environments balancing change with stability
• Excellent communication and leadership skills for technical and non-technical audiences

• Strong communication
• Leadership
• Stakeholder management
• SDLC understanding
• Agile, hybrid, or waterfall delivery methodologies
• Knowledge of governance and programme reporting

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