Food & Beverage Service Expert – Private Dining & Meetings – London Marriott Hotel County Hall

Overview

In this role you will deliver personalized, memorable dining experiences for guests at London Marriott County Hall. You will know the menu inside out to make recommendations and answer questions, while ensuring swift, friendly service. You’ll collaborate with kitchen and bar teams to ensure smooth service and handle issues promptly. Adhering to safety, hygiene, and grooming standards, you help guests feel welcomed and eager to return. This position offers a chance to contribute to a globally renowned hospitality brand and develop your service leadership.

Pay / Benefits

• Team-spirited co-workers
• Encouraging management
• Wellbeing programs
• Learning and development opportunities
• Discounts on hotel rooms, gift shop items, food and beverage
• Recognition programs

Responsibilities

• Deliver exceptional, personalized service to all guests to ensure a memorable dining experience
• Ensure accurate order taking and timely delivery of food and beverages following service standards
• Maintain strong knowledge of menu items and use upselling techniques to enhance revenue
• Coordinate effectively with kitchen and bar teams to ensure smooth and efficient service
• Follow all food safety, hygiene, and sanitation regulations at all times
• Uphold company grooming standards and professional behaviour throughout all guest interactions

Key requirements

• A warm, people-oriented demeanor
• A team-player attitude
• A safety-first approach
• Positive outlook and dependability
• Ability to move and lift objects weighing up to 50 lbs and perform reach, bending, twisting, pulling and stooping
• Safety training and certification prior to employment

• warmth
• team-player
• safety-conscious
• menu knowledge
• upselling techniques
• coordination with kitchen and bar teams

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