Account Executive

Overview

You join a large, diverse team to manage a portfolio of clients and prospects, focusing on retaining clients and winning new business. You will develop client relationships, grow the portfolio within the business unit, and support conversion of prospects. You’ll lead end-to-end client service, align with policies, and help forecast revenue while feeding back on process improvements. This role offers growth, cross-functional collaboration, and a chance to influence client outcomes in a global insurance context.

Pay / Benefits

• generous benefits package
• 25 days annual leave
• private healthcare
• life insurance
• group income protection
• pension scheme with 10% company match

Responsibilities

• Manage a portfolio of clients and prospects with focus on retention and new business development
• Develop and maintain client relationships, understand client risk management needs, and provide solutions
• Support wining, retaining and developing profitable new clients through the sales process
• Lead end-to-end client service delivery following standard policies and service standards
• Collaborate with market contacts and the Broking Team on placement management
• Assist BU with budgeting, forecasting and revenue tracking
• Provide feedback and drive corrective actions to retain clients and improve processes

Key requirements

• Experienced knowledge of insurance markets globally
• Proven track record of delivering high levels of client service
• Strong account development knowledge and tools to achieve growth
• Experience with new business sales process and converting prospects to clients
• Ability to build effective relationships with clients, prospects, insurers and external specialists
• Strong communication, negotiation and influencing skills
• Experience with processes and systems to support client service delivery
• Degree level education (preferably)
• ACII or similar professional qualification (preferably)

• communication
• negotiation
• influencing
• relationship-building
• account development tools
• processes and systems for client service delivery

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