Senior Manager, New Business DACH & Benelux

Overview

In this role you will lead a high-performing New Business Accounts sales team focused on acquiring enterprise customers in DACH & Benelux, driving new logo growth. You will partner with Marketing, Professional Services, and Partner teams to build a robust pipeline and accelerate value for new prospects. You guide teams across customer maturity levels, applying targeted outbound strategies and shaping cross-functional approaches. This position offers the chance to scale a remote sales machine in a fast-growing, innovative environment. You will contribute to Twilio’s mission by expanding enterprise presence and revenue in a key European region.

Pay / Benefits

• competitive pay
• generous time off
• parental and wellness leave
• healthcare
• retirement savings program
• volunteering and donation efforts

Responsibilities

• Build and manage a high-performing team of account executives targeting enterprise customers and new logo growth
• Coach the team on targeted outbound prospecting across Twilio Product portfolio
• Enable engagement across multiple customer maturity levels and segmentation
• Collaborate with Marketing, Professional Services & Partner teams to build a strong pipeline and accelerate time-to-value for new prospects
• Forecast team performance and present guidance to management

Key requirements

• 7+ years of managerial experience in a high-performing CPaaS, Communications or API-based company
• Experience building teams, driving pipeline creation, monthly forecasting, fiscal planning, and revenue tracking for new business accounts
• Experience managing a remote team across different countries
• Consistent track record of exceeding revenue targets and business objectives
• Industry experience in selling CPaaS or SaaS and managing complex negotiations
• Highly analytical, data-driven, innovative thinker and problem solver
• Self-starter with minimal supervision; comfortable with ambiguity and cross-functional collaboration
• BA/BS degree or equivalent
• Willingness to travel

• excellent written and verbal communication
• executive presence
• influence and relationship-building across all levels
• CPaaS/SaaS sales experience
• complex sales negotiations
• pipeline management and forecasting

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