VodafoneThree – Lead Delivery Transformation Manager

Overview

In this Lead Delivery Transformation Manager role at VodafoneThree, you’ll shape how enterprise projects and investments are delivered, driving faster, more impactful outcomes. You’ll partner with senior leaders to implement new ways of working and foster operational excellence across delivery teams. You’ll translate ideas into actionable requirements and tangible improvements, including automation and AI adoption, to enhance customer and employee experiences. Join a mission to power the UK’s digital future with a bias for speed, scale, and inclusion.

Pay / Benefits

• great pay
• bonuses
• up to 28 days off plus bank holidays
• paid time for charity work
• pension plan
• learning tools

Responsibilities

• Lead end-to-end delivery and investment transformation to ensure efficiency and scalability
• Accelerate delivery from ideation to implementation to achieve rapid business impact
• Create compelling business cases, process maps, journey designs, wireframes, and requirements
• Partner with senior leaders to identify simplification, standardisation, digitisation, automation, and AI opportunities
• Lead transformation programmes using established project management methodologies
• Foster continuous improvement, agility, collaboration, and operational excellence across delivery teams
• Build stakeholder engagement and secure buy-in for sustainable adoption of new ways of working
• Measure and communicate impact of improvements to drive ROI
• Collaborate with strategy, portfolio, and delivery teams to deliver greater enterprise value

Key requirements

• Proven experience leading large-scale transformation or process improvement initiatives
• Strong expertise in service design, process design, process mapping, and operational excellence
• Excellent communication and stakeholder management at all levels
• Experience facilitating workshops and solving complex business challenges with data-driven solutions
• Ability to translate ideas into actionable requirements (user stories, journey maps, wireframes)
• Track record of delivering measurable improvements and embedding organisational change
• Comfort with fast-paced, evolving environments and ambiguity
• Knowledge of business architecture, user-centred design, and change management approaches
• Experience with Lean, Six Sigma, Agile, TOM design, or organisational design (beneficial)
• Passion for continuous improvement and inclusive collaboration

• influencing stakeholders
• strong communication
• collaboration and teamwork
• Lean
• Six Sigma
• Agile

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