HR Service Manager

Overview

In this role you will lead the council’s employee engagement priorities to shape an inclusive, high-performing workplace. You will translate strategy and values into practical engagement programmes that strengthen culture and performance, with a focus on employee voice, recognition, wellbeing and inclusion. You will work with leaders and stakeholders to embed engagement across services and support organisational transformation, using insights to drive continuous improvement. This is a high-impact, collaborative leadership position within the People and Organisational Culture service.

Pay / Benefits

• flexible working opportunities
• generous holiday entitlement
• part-time or job-share options
• opportunities for flexible contracts
• supportive multidisciplinary team
• salary discussions at minimum or article of pay validation

Responsibilities

• Lead the strategic development and delivery of employee engagement priorities and provide a professional, continuously improving service
• Champion employee voice and ensure feedback informs decisions and improvements
• Develop a culture of recognition aligned with values and behaviours
• Design and deliver engagement programmes that support organisational transformation and Future Sheffield
• Use workforce insight to identify priorities, measure impact and improve employee experience
• Build trusted partnerships with leaders, managers, unions, colleagues and stakeholders
• Embed engagement, wellbeing and inclusion across services and maintain a safe, supportive culture
• Lead and develop a team of three (two Employee Wellbeing Officers and a Senior Employee and Wellbeing Lead)
• Manage performance, resources and risk while contributing to service improvement

Key requirements

• Experience in leading employee engagement, organisational culture, or related function
• Strong understanding of how employee experience links to organisational performance
• Experience designing strategies and improvements in a complex organisation
• Excellent leadership and people-management skills; ability to build an inclusive team culture
• Ability to analyze workforce data and turn insights into action
• Strong project, performance and stakeholder-management skills
• Proven ability to influence senior leaders and work across organisational boundaries
• Visible commitment to equality, diversity and inclusion and to council values

• influencing and stakeholder engagement
• leadership and people management
• collaboration across boundaries
• engagement programme design
• workforce data analysis and interpretation
• service improvement and transformation

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