Support Assistant

Job Description: Support Assistant

Scroll down to find an indepth overview of this job, and what is expected of candidates

Responsible To: Service Manager/Team Leader or other Manager as designated by the company

Short Description: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures.

Summary Of Benefits

• Competitive hourly rate depending on experience
• 28 days annual leave (pro rata for part time hours)
• Full time and part time shifts available
• Company Pension Scheme
• Mileage paid for business use
• Car business insurance paid
• Enhanced Adult Workforce DBS paid
• Paid training – mandatory and care certificates

Specific Duties:

• Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s).
• Maximisation of SU interests by liaising with internal and external stakeholders; and

implementation of each SUs support plan.

• Safeguarding the rights and dignity of each SU.
• Fostering of a positive environment in which SUs are actively engaged.
• Conducting daily assessment of SUs mental and physical state; updating associated records and informing management.
• Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms.
• Personal delivery of physical and mental support to SUs.
• Promoting SUs health and assist in their accurate medication.
• Promoting SUs hygiene and personal presentation.
• Supporting SUs with developing social skills and future independent living.
• Supporting SUs with their daily living skills and domestic chores.
• Supporting SUs with scheduling and attending appointments and day time activities.
• Supporting SUs to use public transport.
• Encouraging and motivating SUs into employment, voluntary work and/or education.
• Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation.
• Accurate and timely update of SUs and house records.
• Conducting regular two-way communication with SUs and management.
• Key Work with designated SUs; and delivery of specific support as outlined in their support plans.
• Successfully achieving the individual objectives set by the company.
• Enhancing current operations through continuous improvement.

Generic Duties:

• The maintenance of confidentiality of all information unless otherwise permitted by management.
• Full compliance with company’s vision, values, policies and procedures.
• Compliance with legislation and GSCC Code of Conduct as reflected in company procedures.
• Undergo training and professional development as directed by the company.
• Work in a manner that promotes team work and a collegial environment.
• Active and positive promotion of the company’s image and brand.
• Other duties that may be assigned by management.

Qualifications:

• Preference for QCF Level 2 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment.
• Strong living skills that can be transferred to service users i.e. all daily living skills etc.
• Competence in the use of Microsoft Office and Internet applications.
• Strong English spoken, listening and written communication skills.
• Full driving licence required and use of own car.
• All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment.
• All staff are expected to respect the requirements under the Data Protection Act 1998.
• All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974

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