Hybrid Customer Service Advisor – Frontline Support

Xplor is looking for a Customer Service Advisor in Newcastle upon Tyne to be the frontline point of contact for our clients across chat, phone, ticket and email. You’ll resolve issues on the spot, manage accounts and contracts, and help clients thrive by delivering consistent, high-quality service.

You will join a team that emphasises learning, process improvement and collaboration, with a hybrid work pattern that combines three days in the Newcastle office and remote days.

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