IT Service Desk Technician – User Support

Pilgrim Hospital Boston is seeking an ICT Service Desk professional to support a broad range of Trust systems and users. The role focuses on user-centric service delivery, rapid issue resolution and maintaining stable ICT operations for hospital staff.

You will work as part of a team that handling calls, tickets, and incident management, ensuring security and reliability across Desktop, Networking and server environments. NHS experience is valued.

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