Bridge – Housing Team Manager

Overview

As Housing Support Team Manager, lead and oversee a new district-wide housing support service, guiding a team of Housing Support Coordinators to deliver trauma-informed, person-centred support and achieve contractual outcomes. You will shape service culture, embed best practices, and ensure high-quality delivery for people with complex needs, working across Waythrough and The Bridge Project. This is a ground-up role offering influence on service development, stakeholder engagement, and continuous improvement to improve housing stability and wellbeing in Bradford.

Pay / Benefits

• Competitive salary
• 32 days of annual leave
• 5% employer pension contribution
• Learning & Development programme
• 24/7 Employee Assistance Programme
• Death-in-service benefit

Responsibilities

• Provide leadership, direction, and operational oversight to the Housing Support Coordinators
• Deliver person-centred, trauma-informed support across the district
• Ensure the service meets outcomes, contractual requirements, and high standards of delivery
• Help shape and embed a positive service culture and best practice
• Oversee service development, quality assurance, and continuous improvement
• Monitor outcomes and manage resources effectively
• Supervise staff, manage performance, and engage with stakeholders
• Build strong relationships with clients, staff, and partner agencies

Key requirements

• Experience leading and managing housing/support services or related fields
• Track record in staff supervision, performance management, and quality assurance
• Ability to develop services, manage resources, and drive improvements
• Strong communication and organisational skills
• Commitment to empowering individuals and delivering person-centred support
• Driving licence with access to a vehicle and business insurance
• Willingness to undergo enhanced DBS check
• Ability to build relationships with clients, staff, and partner agencies

• leadership
• stakeholder engagement
• communication
• interpersonal skills
• organisational skills
• problem solving

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