Senior Desktop Support Engineer

Overview

In this role you will provide expert desktop and small- to mid-scale server support for a fast-paced quant-trading environment. You will collaborate with Linux, Windows, cybersecurity and network teams to keep a mixed Windows/Linux estate running 24/6, diagnosing issues in real time. The position emphasizes uptime, robust troubleshooting, and proactive technology stewardship in a high-demand setting. You will contribute to a high-profile client’s trading infrastructure and growth through technical excellence and strong communication.

Pay / Benefits

• Up to 85,000 salary
• yearly bonus
• work with a high-profile client
• dynamic, technology-driven environment
• opportunity for growth within the organization

Responsibilities

• Provide technical support for automated and manual trading environments (desktop, server, and network)
• Collaborate with Linux, Windows, cybersecurity, and network teams to monitor and troubleshoot systems in real time
• Maintain and troubleshoot a mixed Windows/Linux environment across physical and virtual infrastructure
• Ensure high availability and minimal downtime in a 24/6 trading context
• Diagnostics, troubleshooting, and problem resolution at desktop, server, and network levels
• Scripting and administration tasks within Windows environments (Active Directory, Group Policy)
• Communicate clearly with stakeholders and manage projects independently
• Demonstrate proactive, self-motivated approach to growth within the organization
• Handle core Windows components, performance monitoring, and general administration

Key requirements

• Solid foundation in computer science and networking principles
• Technical strength in networking, programming, or system administration
• Knowledge and training in Windows Desktop/Server operating systems in production environments
• Working knowledge of Active Directory and Group Policy
• Ability to diagnose, troubleshoot, and resolve technical issues across desktop, server, and network layers
• Familiarity with Linux
• PowerShell proficiency
• Strong analytical and communication skills
• Self-starter with ability to manage projects independently
• Experience with Windows core components, scripting, and monitoring
• Ability to operate in a high-demand, uptime-critical environment

• Clear communication
• Strong problem-solving mindset
• High motivation and initiative
• Windows Desktop/Server administration
• Active Directory and Group Policy
• Linux familiarity

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