Group Director, Customer Experience & Digital Transformation

Company: Stonewater
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Job Description:

Stonewater is seeking an experienced and strategic Group Director of Customer Experience to lead the development and delivery of customer experience across the organisation.

Reporting to the COO and as a key member of the Senior Leadership Team, the role focuses on shaping a customer-centric culture, championing service excellence and using insight, digital transformation and innovation to improve the resident experience.

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Posted: September 17th, 2026