Assistant Director, Housing & Customer Experience – Hybrid

Ark is seeking an Assistant Director of Housing & Customer Experience to lead Housing, Neighbourhood and Customer Services across the Ark Group. This senior leadership role operates on a 4-day week with hybrid working from Lochside House, Edinburgh, and offers a unique opportunity to shape Ark’s customer experience strategy while delivering on organisational priorities.

You will lead strategic priorities, provide executive-level guidance, and drive service excellence, partnership development

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