Overview
As Wellbeing Practitioner, you help people access non-medical support to improve health and wellbeing. You’ll work across PCN practices with a multidisciplinary team, linking individuals to community services and VCSE organisations. You’ll conduct person-centred wellbeing conversations, create tailored support plans, and support community group development. The role blends direct client work with partnership-building and service improvement to enhance social care within primary care.
Pay / Benefits
- supportive supervision
- ongoing professional development
- training and continuing professional development
- collaborative and inclusive working environment
- permanent contract
- full-time role
Responsibilities
- Engage with patients referred from GP practices to provide holistic, person-centred guidance
- Conduct wellbeing conversations and assessments to inform personalised support plans
- Facilitate access to community groups, activities, and practical support services
- Build and maintain relationships with local voluntary, community and statutory organisations
- Manage a varied caseload across three network practices, including face-to-face appointments
- Collaborate with GPs, practice teams and PCN colleagues
- Support development and sustainability of local VCSE provision and community groups
- Maintain accurate records and contribute to service improvement initiatives
Key requirements
- GCSE English & Maths (or equivalent)
- Level 3 qualification in health, social care, community development or related field
- Training in motivational coaching & interviewing or equivalent experience
- Experience in customer/patient care in healthcare settings
- Experience supporting people with mental health needs
- Experience working in partnerships and across organisations
- Ability to work flexibly in a team or independently
- Ability to recognise when to refer to qualified health professionals or other agencies (including mental health)
- flexible and enthusiastic
- team collaboration
- strong communication skills (written and verbal)
- Experience with EMIS/DOCMAN (advantageous)
- MS Office proficiency (Outlook, Word, Excel)
- Excellent organisational skills
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