Chief Operating Officer (COO)

Overview

In this Chief Operating Officer role, you will lead day-to-day operations to deliver the Trust’s plan, performance targets, and high-quality clinical care. You will partner with clinical groups to drive service delivery, transformation, and financial sustainability while advancing digital innovation. You will shape an inclusive, high-performing culture and model the Trust’s values through compassionate leadership. This is a strategic opportunity to impact patient care, equity, and system collaboration at board level.

Pay / Benefits

• Mentorship
• Leadership development
• Peer support
• Diversity and inclusion focus
• Inclusive culture
• Flexible working

Responsibilities

• Oversee day-to-day delivery of the operational plan and performance against NHS oversight targets
• Provide executive leadership to clinical care groups and coordinate services across divisions (emergency, elective, cancer, diagnostic, outpatient)
• Lead performance management and drive continuous clinical and quality improvement
• Ensure services are financially sustainable and leverage digital innovations
• Foster a compassionate, skilled, and flexible workforce and promote diversity and inclusion
• model values, lead change with clarity and resilience, and report to the Managing Director
• Contribute to the Board as an executive non-voting member
• Support collaboration across partners and system-wide initiatives
• Drive transformation initiatives to improve outcomes and patient care

Key requirements

• Track record delivering large-scale operational services in a complex NHS/healthcare environment
• Deep understanding of NHS strategy, performance, and quality improvement
• Proven ability to lead teams through change with compassion, clarity, and resilience
• Commitment to creating an inclusive, high-performing organisational culture
• Demonstrable success in service transformation and delivering measurable improvements
• Board-level experience or readiness for it
• Executive experience in a healthcare setting

• Collaborative
• Compassionate leadership
• Resilience
• NHS strategy and performance management
• Quality improvement and patient safety
• Digital innovation and leveraging technology to improve services

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