Performance & Insights Manager

Overview

In this role you lead the Insight team to turn data into actionable intelligence that informs strategic decisions across sales, digital channels and customer models. You shape the analytics strategy for electrification and automation, partnering with cross-functional teams to identify risks, opportunities and performance improvements. You will translate data into dashboards and forecasts for senior stakeholders and dealer networks, driving smarter decisions in a rapidly evolving market. This is a high-impact position at Mercedes-Benz Vans, focused on accelerating the EV transition and delivering measurable business value.

Pay / Benefits

• competitive salary
• discretionary bonus
• colleague car schemes
• pension scheme
• flexible benefit pot
• hybrid working

Responsibilities

• Lead and develop a high-performing Insight team of Business Partners
• Deliver strategic insight across the business, dealer network, digital channels and direct-to-customer models
• Shape the Insight strategy with data-driven recommendations for key decisions
• Identify commercial risks and opportunities through market, competitor and performance analysis
• Create and present insights, dashboards and forecasts to senior stakeholders and the dealer network
• Build partnerships across Sales, Product, After Sales, Finance, Digital, Sustainability and Customer Experience
• Manage dealer and channel incentive programmes ensuring accuracy and compliance
• Drive automation and continuous improvement across reporting, forecasting and insight processes

Key requirements

• Proven leadership skills with ability to prioritise, delegate and deliver at pace
• Strong analytical experience turning market and financial data into actionable insight
• Highly numerate with exceptional attention to detail
• Confident communicator able to influence and engage diverse stakeholders
• Advanced Excel, Power BI and Tableau expertise
• Experience using AI, predictive analytics and machine learning to drive decisions
• Commercial awareness across dealer, direct and digital sales channels
• Experience leveraging automation tools and data pipelines to improve efficiency

• leadership
• communication
• stakeholder management
• Excel
• Power BI
• Tableau

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