Home Claims Team Lead — Quality & Growth

Company: Hastings Insurance Services Limited
Apply for the Home Claims Team Lead — Quality & Growth
Location: Leicester
Job Description:

Hastings Direct is seeking a Home Claims Team Leader in the Leicester area to drive performance across our home claims handling function. You will lead a team of Home Claims handlers and work with outsourced partners to ensure high quality, efficient claims processing.

The role requires strong leadership in a call centre environment, a focus on coaching, performance reviews, and adherence to SLAs. We offer a flexible hybrid work model, a competitive bonus scheme, and a comprehensive benefits

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Posted: September 17th, 2026